Terms and Conditions

1 Introductory provisions

1.1 The service provider is SLEEK d.o.o., Videm 18M, 1262 Dol pri Ljubljani (hereinafter referred to as the provider).

1.2 The Provider’s Services comprise all the services offered or defined on the https://sleek-marketingagency.com website.

1.3.The Client of the Provider is any legal or natural person who has entered into a business relationship with the Provider via the above-mentioned website, by e-mail or on the basis of a contract (hereinafter referred to as the “Client”).

2 Validity and application of the General Terms and Conditions

2.1 These General Terms and Conditions are binding on all subscribers of the Provider.

2.2 By ordering the Provider’s services, the Client acknowledges that he/she has read and understood the entire content of these General Terms and Conditions. He understands them and accepts them in full.

2.3 The General Terms and Conditions, together with the order for services made via the website https://sleek-marketingagency.com, by e-mail or by any other appropriate means, shall have the character of a contract concluded between the Provider and the Client. In the event that the Provider and the Client conclude an additional contract in writing, the General Terms and Conditions shall supplement the contractual provisions. In the event of any inconsistency, the individual contractual provisions shall prevail over the provisions of the General Terms and Conditions.

2.4 The Price List for Services (the “Price List”) is annexed to and forms an integral part of these General Terms and Conditions.

2.5 The Provider shall be entitled to change the provisions of these General Terms and Conditions without prior notice to the Clients, including changes in the prices of the Services, where the date of change shall be deemed to be the date of publication on the website https://sleek-marketingagency.com.

2.6 Clients are obliged to regularly monitor the Provider’s website for any changes to the General Terms and Conditions, as within fifteen (15) days of their publication they shall take direct effect and the business relationship shall continue under the amended terms and conditions.

2.7 In the event of a change to the Price List and the Terms and Conditions of Participation, the revised Price List and the revised Terms and Conditions of Participation shall be effective from the date of publication.

3 Prices and commercial conditions

3.1 All prices in the price list or on the website are set in euros (EUR).

3.2 The flat-rate amounts for the Services shall be charged for the billing period specified in the Price List at the then current price list. If no billing period is specified in the Price List for individual Services, the billing period shall be one 15 days. Services charged on a one-off basis shall be billed at the time of order.

3.3 The Client undertakes to pay the Provider for the Services within fifteen (15) days of the date of invoice. In the event that the Client is in arrears for more than twenty (20) days in the payment of any invoice, the Provider shall have the right to immediately terminate the provision of all Services without prior notice. In such event, the Provider shall not be liable for any damage, whether pecuniary or non-pecuniary, which the Client may suffer as a result of the Provider’s suspension of the provision of the Services. The Client undertakes to pay all costs of reminder and collection incurred by the Provider in connection with its order.

3.4 The Client agrees that all communications between the Client, the Client’s representatives and the Tenderer shall be by electronic mail. This includes electronic invoices, quotations and advance invoices, notices of progress, warnings of breach of the General Terms and Conditions, etc.

4 Disclaimer

The Provider shall not be liable for any damage caused to the Client as a result of or in connection with the use of its services:

  • the conduct of the Client or of a person for whom the Client is responsible or acting in the Client ‘s interest;
  • the conduct of third parties;
  • force majeure.

The Contractor shall not be liable for damages caused by any of SLEEK d.o.o.’s subcontractors.

4.1 Marketing

4.1.1. The Contractor shall, depending on the Client’s choice of services, make every effort to achieve the best possible results in Meta, LinkedIn and Google advertising and to maximise the growth of social networks.

The Contractor does not commit to increase sales or other predefined KPIs.

4.1.2 The Contractor shall not be held liable for any hacking of the Google Ads account and other Google accounts by third parties.

4.1.3 The Contractor shall also not be held liable for the hacking or theft of Facebook accounts and Facebook pages by third parties.

4.1.4 The Contractor shall not be held liable for the deletion of Facebook Ad Accounts by the Meta Platform.

4.2. Website development and maintenance services

  1. Duration and termination of the subscription contract

5.1 Contracts shall be valid for the duration of the contract as specified in each individual contract.

5.2 Any order for services transmitted by the Client to the Provider in written or electronic form shall be deemed to be an order for services.

5.3. Termination of the Contract between the Parties shall be subject to a 30-day notice period. The Contract may be terminated by the Parties at any time and without notice by written notice to the other Party in the event of a serious breach of the provisions of this Contract by either Party.


Ljubljana, 8th of August 2023

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